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Privacy Policy

Who we are

At Petteril House we respect your privacy. We aim to comply with the latest data protection regulations. This policy explains how we collect and handle data relating to website visitors. The last update to this policy occurred on 14th November 2020.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form. We also collect the visitor’s IP address and browser user agent string to help spam detection.

We may also check with the Gravator Service to see if you are using it. This is done by providing them with an anonymized string created from your email address. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you contact us by email or via the contact form on the website, we will collect your name, email address and contact number so that we can process your inquiry.

Online Booking

When you make an online booking with us, we will collect your name, email address and contact number so that we can process your booking and any payments related to it. We do not store any credit card or payment information.


Strictly Necessary Cookies are those which allow the website to function. These are

  • the MotoPress Hotel Booking cookie (mphb_booking)
  • the cookie notice preferences tracker (cookie_notice_accepted)

You cannot decline these cookies, as they are necessary for the operation of this website. You can read more about Analytics cookies and how to opt out, below.

Features such as google maps may also use third party cookies. These cookies help the website function correctly.

For more information about cookies in general, and how they work, please see: www.allaboutcookies.org. You can configure your browser to stop accepting cookies through your settings. You can find out more about how to do that here: www.allaboutcookies.org/manage-cookies/. If you do, this website and others may stop operating correctly.


We collect anonymous data on visitors to our website. This helps us understand how our website is being used, and how to improve it. The data is limited to details of the device or connection being used to access our website (including the IP address of your computer, the country the connection is made from, the browser, etc.) and a record of the pages visited, plus the time spent on each page. Google Analytics collects this data and compiles these statistics. Click here for general information about how Google’s services impact your privacy. Or click here for the Google Analytics privacy policy.

If you do not want Google Analytics to compile anonymous statistics about the interaction between your device and our website, you can opt out of cookies via the cookie banner. Alternatively you can download and install the Google Analytics Opt-Out Browser Add On.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Users under 18 years of age

Any user under 18 years of age must have their parents’/guardians’ consent to use our website. You cannot provide personal information without this consent.

Who we share your data with

We will not sell or rent your information to third parties.

We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.

Anonymous data derived from cookies may be shared with third parties, but only for technical purposes, not marketing.


We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us.

How long we retain your data

A comment and its metadata is retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Other personal data may be required for legal purposes and record keeping. We will only store data for as long as legally required.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This excludes data we need to keep for administrative, legal, or security purposes.

Where we send your data

We may check visitor comments via an automated spam detection service.


If you have any queries about this privacy policy or how we safeguard your personal data, please contact us.

Additional information

How we protect your data

We will store all personal information you provide securely.

Data breaches

If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.

Industry regulatory disclosure requirements

Acceptance of these terms

By using our website, you signify your acceptance of the terms of our privacy policy. If you do not agree to the terms of our privacy policy, please do not use our website. Your continued use of our website following the posting of any changes to our privacy policy will mean that you accept those changes.

This website is built and hosted by Greystoke Web Design, Cumbria. You can read their privacy policy here.